Quality of Service.

Distance Fares.

How is PTC helping to improve public transport?

To find out more about our QoS Standards, please click here

To find out more about public transport fares, please click here

To find out more about public transport industry, please click here

Bus Handle

Jan 201521	No fare increase for more than 1.1 million commuters The Public Transport Council has decided to grant an overall net fare adjustment of 2.8% for the 2014 Fare Review Exercise. Adult commuters and students will experience lower fare increase as compared to last year’s adjustment. Senior citizens, lower-wage workers, persons with disabilities and concession pass holders will not see any change to their fares. In total, more than 1.1 million commuters will see their fares unchanged. Read More..

Nov 201419	2014 Fare Review Exercise The PTC has begun the annual fare review exercise. The public transport operators may submit their applications for fare review to the PTC for consideration, by 19 December 2014. The Council will evaluate the applications carefully and announce its decision in the first quarter of 2015. Read More..

Oct 201414	Bus Operators' QoS results for the period of December 2013 to May 2014 For the 6-month period from 1 December 2013 to 31 May 2014, SBS Transit Ltd and SMRT Buses Ltd had met all the QoS standards. Read More..

Jan 201424	PTC's clarification on why service quality component is not added to the fare formula PTC provided a response to forum letters on why service quality component is not added to the fare formula. Read More..

Dec 201304	Ensuring affordable fares for low-income commuters PTC responded to Mr Chew Mun Kit's forum letter "Not accurate to consider average wage increase" dated 15 November 2013 in ST Forum. Read More..

Jul 201328	Bus operators must meet standards The PTC and LTA issued a joint reply to Mr Yiu Wing Lit's letter on "Is overcrowding on buses an offence?" Read More..

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Last updated on 15 October, 2014
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