2007 - Current

2015 – 2016
  • PTC Act amendment and new subsidiary legislation
  • Standardisation of components in taxi fare structure
  • Enhancement of penalties to deter bus, train and taxi fare evasion
  • New role as advisor to Minister for Transport on public transport matters
  • Transfer of our bus regulatory function to LTA
  • Completion of Fare Review Exercise 2015 with reduction of bus and train fares
  • Launch of our new vision and mission statements, core values and corporate logo
2014 – 2015
  • Expansion of the scope of the Quality of Service (QoS) standard on the provision of up-to-date bus service information
  • Graciousness on Public Transport Programme “Bring out the thoughtfulness in you”
  • New off-peak passes for adults, senior citizens and persons with disabilities
  • Fare review exercise
  • Approval of 19 new basic services including 10 new Peak Period Short Services
2013 – 2014
  • Approval of performance standards and penalty framework for Peak Period Short Services
  • Approval of 8 new basic services, 4 new Peak Period Short Services and 10 new City Direct bus services
  • Graciousness on Public Transport Programme “Make it Right for a Better Ride!”
  • Enhanced and new public transport concession schemes
  • Fare review exercise using new fare review formula and mechanism
  • New Quality of Service (QoS) financial penalty quantum
  • New fares for Downtown Line
2012 – 2013
  • Graciousness on Public Transport programme “Make it Right for a Better Ride!”
  • Revised guidelines for Shuttle Bus Service Scheme
  • Collaborated with taxi operators to install decals in 16,000 taxis
  • Reviewed and announced higher financial penalties for breaches to the Quality of Service (QoS) framework
  • Improved the QoS audit framework
2011 – 2012
  • Outstanding Website Award in the 2011 WebAward Competition
  • Framework for taxi fare evasion
  • Merit Award in the Minister’s Innovation Award Competition (by MOT)
  • New bus service licensing system
  • Graciousness on Public Transport programme “Make it Right for a Better Ride!”
  • Fare revision exercise
2010 – 2011
  • New distance-based fare structure – Distance Fares
  • Graciousness Programme "Love Your Ride!"
  • Framework for updating of bus stop distances
  • Revision of penalty fee regime regulations
  • Fare revision exercise
2009 – 2010
  • New fares for Circle Line
  • Fare reduction package
  • Graciousness Programme "A Happy Journey Starts Like That!"
  • Tighter QoS standards on scheduled headways
  • New ticket payment service provider
2008 – 2009
  • Penalty fee regime
  • New QoS standard for feeder bus services
  • Fare formula review
  • PTC Act amendment
  • Fare revision exercise
2007 – 2008
  • Land transport review
  • Fare revision exercise
  • Tighter QoS standards
  • QoS penalty framework

1997 - 2007

2006 – 2007
  • New ticket payment service licensing
  • New guidelines for premium bus service scheme
  • New bus service operator licensing
  • New QoS standards
  • Fare revision exercise
2005 – 2006
  • Fare revision exercise
  • Bus passenger satisfaction survey
  • Fast-forward bus services
  • PTC Act amendment
2004 – 2005
  • New fare review mechanism
  • New fares for Punggol LRT
  • Bus passenger satisfaction survey
2003 – 2004
  • New differential fares for NEL
  • Jurong island bus tender
  • Bus-NEL integration exercise
  • Bus passenger satisfaction survey
2002 – 2003
  • Stepping down of public transport operators from Council
  • Feeder bus competition framework
  • Fare revision exercise
  • New fares for Sengkang LRT
  • Contactless smart card
2001 – 2002
  • Feeder bus fare alignment
2000 – 2001
  • Comprehensive service audit
  • LRT single trip fare adjustment
1999 – 2000
  • PTC Act amendment
  • New fares for Bukit Panjang LRT
  • Night bus scheme
  • Jurong island bus tender
1998 – 1999
  • Deregulation of taxi fare
  • Rebates for top-ups and concessions
  • Tourist Day farecard
1997 – 1998
  • Fare revision exercise
  • Tightening of standards & specifications
  • CPI + X fare cap

1987 - 1997

1996 – 1997
  • Intra-town bus service scheme
  • Express bus scheme
  • Taxi surcharges
1995 – 1996
  • Tightening of standards & specifications
  • White Paper on A World Class Land Transport System
  • Premier taxis scheme
1994 – 1995
  • New standards & specifications
  • Bus-Plus scheme
  • Fare revision exercise
1993 – 1994
  • Bus-MRT integration exercise
1992 – 1993
  • Bus-MRT integration exercise
1991 – 1992
  • Fuel equalisation fund
1990 – 1991
  • Introduction of transfer rebates
  • Bus-MRT integration exercise
  • Fare revision exercise
1989 – 1990
  • First shuttle bus to MRT station
  • Taxi fare revision
  • Common magnetic farecard
1988 – 1989
  • Taxi fare revision
  • Fares for complete MRT system
1987 – 1988
  • New MRT fares for partial system
  • Formation of PTC


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