Research and Insights for Better Rides
PTC carries out research and surveys, as well as engages commuters through focus group discussions. This enables PTC to better understand commuters’ travel experience on public transport and make recommendations to improve the public transport system.
When making recommendations to enhance the travel experience, PTC also consults experts, partners and industry stakeholders to learn from best practices and ensure that different views are represented.
PTC also collaborates with local and international stakeholders to keep abreast of latest developments and review their feasibility for implementation in Singapore.