A Singapore Government Agency Website

Official website links end with .gov.sg

Government agencies communicate via .gov.sg websites (e.g. go.gov.sg/open). Trusted websites

Secure websites use HTTPS

Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.

Government officials will never ask you to transfer money or disclose bank log-in details over a phone call.

Call the 24/7 ScamShield Helpline at 1799.

Surveys

PTC conducts surveys to understand commuters’ concerns and experience in using public and point to point transport. Interested in future surveys & focus group discussions?

Get in touch with us

Last updated 18 August 2026

Public Transport Customer Satisfaction Survey 2026

Survey open from 17 August 2026 to 31 August 2026

Complete the survey