Public Transport Council - Penalty Framework for Non-Compliance with the QoS Standards

Facts and Figures

Penalty Framework for Non-Compliance with the QoS Standards


Standards	Financial Penalty*
Operating Performance Standards (OPS)
Route-based (Daily) Standards
Standard 1.2 on Headway Adherence	$100 for each non-compliant day on each non-compliant route.
Standard 2.1 on Loading
Route-based (Monthly) Standards
Standard 1.1 on Percentage of Scheduled Trips Operated	$1,000 per month on each non-compliant route.
Operator-based (Monthly) Standards
Standard 1.3 on Bus Breakdown Rate	$10,000 per month on each non-compliant standard.
Standard 3.1 on Accident Rate	$10,000 per month on each non-compliant standard.
Service Provision Standards (SPS)
Operator-based (Monthly) standards
All SPS Standards	$10,000 per month on each non-compliant standard.

* The PTC Act stipulates that all such sums collected by the PTC shall go into the government’s Consolidated Fund.